Helpful Language Advice About Doing Business in China
Despite having an ageing population, China is the most populous country on earth, with around 1.3 billion inhabitants. Due to its vastness there are plenty of opportunities but these can only be grasped if you research and plan well. The language and cultural barriers are the biggest hurdles to successful trade with China.
Doing successful business in China is about making the right connections, developing long-term business relationships and reciprocating favours generously. In business, the Chinese almost always ‘save face’ so it’s a good idea to ‘give face’ by allowing your Chinese colleagues to speak English and by complimenting them on their houses, offices and making polite enquiries about their families.
When meeting and greeting business people in China you should be on-time and well dressed. Typically, you will be introduced to the most senior person first. Business cards should be exchanged with two hands, as this demonstrates your respect.
When dealing with the Chinese, patience is a virtue. They are highly-skilled, tough negotiators and think about the ‘long term’ more than we do, so it is advisable to be well prepared for meetings and clearly understand your key points.
The official language in China is Mandarin, with Cantonese spoken in the South, Guandong and Hong Kong. Written Chinese is based on a system of characters.
In China they believe that those who attempt to speak some Chinese are showing their admiration and respect for China, so even having a few basic phrases under your belt will go a long way towards building a good business relationship.
If you are attending important negotiations in China you are advised to use a professional interpreter to get the most out of the meeting and avoid embarrassing mistakes. Once you have found an interpreter, make sure that they are fully aware of your goals and objectives before they begin the assignment. Let interpreters have copies of speeches and presentations in advance. Be aware that interpretations may take much longer than the original speech. Speak slowly, clearly and pause regularly. Avoid long complex sentences and jargon.
Similarly any written documentation should be translated by a professional translator, to ensure that potential clients understand the nature of your business and feel as though you have made the effort to respect their language and culture.
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